Shipping policy
At Bullion Archive, we carefully process and ship collectible and precious-metal products to customers throughout the United States.
Shipping Availability
We currently ship to valid residential and business addresses within the United States. We do not currently offer international shipping.
Order Processing
Most orders are processed within 1–3 business days after payment has been successfully authorized and verified.
Orders placed on weekends or federal holidays will normally begin processing on the next business day. Additional verification may be required for certain transactions to protect customers and prevent unauthorized purchases.
Free Standard Shipping
Standard shipping is free on every order.
Available shipping methods and carriers may vary depending on the delivery address, product type, order value, and package requirements.
Estimated Delivery Time
Most orders are expected to arrive within 7–15 business days after shipment.
Business days do not include weekends or federal holidays. Delivery times are estimates and may be affected by carrier schedules, weather, service interruptions, destination, address verification, or other circumstances outside our reasonable control.
Tracking Your Order
Once your order has shipped, tracking information will be sent to the email address used at checkout. Tracking updates may take 24–48 hours to appear after the carrier receives the package.
You may also visit our Track Your Order page for additional assistance.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout. Please review your address carefully before submitting an order.
If you need to request an address correction, contact us as soon as possible. We cannot guarantee that an address can be changed after processing or fulfillment has begun.
Bullion Archive is not responsible for delivery problems caused by an incorrect, incomplete, or outdated address provided by the customer.
Shipping Delays
If we learn that an order cannot be shipped within the promised timeframe, we will provide a delay notice when required, including an updated estimate and the available option to accept the delay or cancel the affected unshipped order for a refund.
Lost or Delayed Packages
If tracking has not updated or your package has not arrived within the estimated delivery period, contact support@bullionarchive.com.
Please include your order number and the email address used at checkout. We will review the available carrier information and assist with the appropriate next steps.
Damaged Deliveries
If your package arrives damaged, contact us within 7 calendar days after delivery and provide:
- Your order number.
- Clear photographs of the product.
- Photographs of the shipping box or envelope.
- Photographs of the shipping label and any visible damage.
Eligible claims will be handled according to our Returns & Refunds Policy.
Contact Us
For shipping or tracking assistance, contact:
Bullion Archive
Email: support@bullionarchive.com
WhatsApp: +1 323-955-0042