Privacy policy

Last updated: September 2, 2026

Bullion Archive respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, when it may be disclosed, and the choices available to you when you visit our website, communicate with us, create an account, or place an order.

Information We Collect

Depending on how you interact with our website and services, we may collect:

Contact information, including your name, email address, telephone number, and shipping or billing address.
Order and transaction information, including products viewed or purchased, order history, returns, refunds, and customer-service records.
Account information and preferences.
Payment-related information processed by Shopify and authorized payment providers.
Communications sent by email, contact form, WhatsApp, or other support channels.
Device, browser, IP address, cookie, and website-usage information.
Information used to detect fraud, unauthorized activity, and security threats.

How We Collect Information

We may collect personal information:

Directly from you when you place an order, create an account, complete a form, or contact us.
Automatically through cookies, pixels, log files, and similar technologies.
From Shopify, payment providers, shipping carriers, fraud-prevention services, analytics providers, and other service providers.

How We Use Personal Information

We may use personal information to:

Process, verify, fulfill, and deliver orders.
Provide tracking details and order updates.
Respond to customer-service requests.
Process eligible returns, replacements, exchanges, and refunds.
Operate, maintain, personalize, and improve our website.
Detect fraud, unauthorized transactions, abuse, and security incidents.
Comply with legal, tax, accounting, regulatory, and recordkeeping obligations.
Send marketing communications when permitted and according to your preferences.

Payment Information

Payments are processed through Shopify and authorized payment providers. Bullion Archive does not receive or store your complete payment-card number.

Payment providers process information according to their own privacy policies and security practices.

How Personal Information May Be Shared

We may disclose personal information to service providers that help us operate our business, including:

Shopify and website-hosting providers.
Payment processors and financial-service providers.
Shipping carriers and fulfillment providers.
Customer-support and communication providers.
Fraud-prevention and security providers.
Analytics, advertising, and marketing providers.
Professional advisers and government authorities when legally required.

We may also disclose information when necessary to comply with applicable law, respond to lawful requests, enforce our policies, prevent fraud, or protect our customers, business, property, or legal rights.

Sale or Sharing of Personal Information

Bullion Archive does not sell personal information for money.

Certain analytics, advertising, or personalization activities may be considered a “sale,” “sharing,” or use for targeted advertising under some U.S. state privacy laws.

Where applicable, you may submit an opt-out request through our Your Privacy Choices page.

Where required, we also recognize supported Global Privacy Control signals sent through your browser or device.

Cookies and Similar Technologies

We use cookies and similar technologies to:

Operate essential website and checkout functions.
Remember customer preferences.
Maintain account and shopping-cart sessions.
Understand website traffic and performance.
Prevent fraud and improve security.
Measure marketing and advertising performance.

You may manage cookies through your browser or available website privacy controls. Disabling certain cookies may affect website functionality.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, fraud prevention, accounting, dispute resolution, and legal compliance.

Data Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No online service, storage system, or transmission method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to certain personal information.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Receive a copy of certain information in a portable format.
Opt out of certain sales, sharing, or targeted advertising activities.
Withdraw consent where processing is based on consent.
Appeal certain decisions concerning a privacy request where applicable.

To submit a privacy request, email support@bullionarchive.com. We may need to verify your identity before completing a request.

Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us.

Even after opting out of marketing, you may still receive transactional communications relating to orders, payments, account security, or customer-service requests.

Third-Party Websites

Our website may contain links to third-party websites. Bullion Archive is not responsible for the content, security, or privacy practices of those websites.

Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, technology, or legal obligations. The current version will be posted on this page with an updated revision date.

Contact Us

For privacy-related questions or requests, contact:

Bullion Archive
331 Aviation Way, Suite 2
Frederick, MD 21701
Email: support@bullionarchive.com
WhatsApp: +1 323-955-0042